Privacy Policy

Last Updated: 10/31/25

1. Introduction

Curtis Homes LLC (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide through our website [www.curtishomesllc.com] (“Site”). This Privacy Policy describes what information we collect, how we use it, with whom we share it, and your rights in connection with that information.

By accessing or using the Site or providing us your personal information, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from providing us with personal information or using the Site.

2. Information We Collect

We may collect personal information (also referred to as “Personal Data”) in the following ways:

a) Information you provide

Name, email address, phone number, mailing address, and other contact information when you: fill out a contact form; subscribe to our newsletter; request information about homes, communities, or services; register for events; or otherwise communicate with us.
Preferences and interests such as your desired home features, neighborhoods, budget, construction timeline, etc.
Any other information you choose to provide in correspondence with us.

b) Information collected automatically

Usage data such as IP address, browser type & version, operating system, pages visited, time spent on pages, click-throughs, referral website, and the date/time of visits.
Cookies or similar tracking technologies to collect information about your browsing on our Site (see our Cookies section below).

c) Information from third parties

We may receive information about you from third‐party sources (e.g., lead providers, marketing partners, social media platforms) when you interact with our advertising or marketing campaigns, or when you consent to such sharing.
We also may integrate with our CRM platform (e.g., Follow Up Boss) or other third-party service providers, in which case additional or derived data may be collected or processed on our behalf.

3. How We Use Your Information

We use your Personal Data for the following purposes:

To respond to your inquiries, requests, and to provide you with the services or information you have requested (e.g., information about homes, communities, build updates).
To manage our customer relationships and maintain our CRM system (such as Follow Up Boss) which helps us track leads, follow up with you, assign agents, monitor status, and improve service.
To send you marketing communications (by email, phone/text, or other means) about our homes, communities, promotions, events, or other content we believe may interest you — subject to your consent where required.
To process forms, registrations, and provide you with access to events, downloads, or other features you request.
To analyze, operate and improve our business and the Site: track usage, compile analytics, perform data modelling and segmentation, conduct marketing research, manage our operations and decision-making.
To comply with legal obligations, protect our rights, and prevent fraud or abuse.

4. Legal Basis for Processing (if applicable)

Where applicable (e.g., under GDPR or similar frameworks), we process your Personal Data based on one or more of the following legal bases:

Your consent (for marketing communications or tracking cookies).
Performance of a contract (providing you the requested service).
Our legitimate business interests (e.g., improving our services, marketing to potential home-buyers, managing customer relationships) provided those interests do not override your privacy rights.
Compliance with a legal obligation.

5. Sharing and Disclosure of Your Information

We may share your information in the following circumstances:

With our affiliates, subsidiaries, service providers and business partners who help us operate the Site, deliver services, process data, send communications, analyze data, host content, or provide other business functions — strictly under confidentiality or data-processing agreements.
With our CRM and lead-management platform (e.g., Follow Up Boss) and integrations, who store/manage data on our behalf and must adhere to security standards.
With third-party marketing providers, analytics providers, advertising networks, and remarketing platforms (with your consent where required).
With legal authorities, law enforcement or third parties when required by law or to protect our rights, property or safety of others.
In connection with a merger, acquisition, sale of assets, or reorganization of our business; in which your Personal Data may be transferred as part of business assets — you will be notified of such change.
We do not sell your personal information for monetary consideration unless you are explicitly informed and consent.

6. Your Choices and Rights

You have the following choices and rights in relation to your Personal Data:

Opting out of marketing communications: You may unsubscribe from our marketing emails by clicking the “unsubscribe” link in any email. For text messages, reply “STOP” to opt out or follow the instructions. Message/data rates may apply. Frequency of messages may vary. (Aligns with opt-in/opt‐out guidance of Follow Up Boss.) help.followupboss.com+1
Access, correction, deletion: Depending on applicable law, you may request access to your Personal Data, request correction of inaccurate information, or request deletion of your data. Please contact us at the address below.
Cookies and tracking: You can set your browser to refuse cookies or disable tracking technologies; though note this may impact Site functionality.
Do-Not-Call and similar lists: If you wish not to receive telephone calls or texts from us, you can notify us and we will honor your request; however some communications necessary for service may still be sent.
Rights under certain laws (e.g., CCPA for California residents): You may have the right to know, delete or opt-out of sale/sharing of your personal information. We will honor these rights as required by law.

7. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and other tracking technologies to collect usage information, monitor Site performance, remember your preferences and tailor marketing for you.
You may manage or disable cookies via your browser settings; however, certain features of the Site may not function properly if cookies are disabled.
For more details, please see our Cookie Notice [link or separate page].

8. Data Security

We employ commercially reasonable administrative, technical and physical safeguards to protect your Personal Data from unauthorized access, disclosure, alteration or destruction. For example, we store data in secure servers, encrypt data in transit (HTTPS), and limit access to authorized personnel.
We also rely on our CRM and cloud‐service partners (such as Follow Up Boss) who maintain rigorous security and compliance standards. followupboss.com
However, no method of transmission over the internet or electronic storage is 100% secure — we cannot guarantee absolute security.

9. Data Retention

We will retain your Personal Data for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. When data is no longer needed, we will securely delete or anonymize it.
If you are an inactive contact or have requested deletion, we may retain limited data for record‐keeping, legal compliance or legitimate business purposes.

10. International Transfer

If you are accessing our Site from outside the United States, by using the Site and providing your information you consent to your data being transferred to, stored and processed in the United States (and other jurisdictions as applicable) where our offices or service providers are located. We will take steps to ensure your data is treated securely.

11. Children’s Privacy

The Site is not directed to children under the age of 16. We do not knowingly collect Personal Data from children. If you believe we have collected data from a child without appropriate consent, please contact us and we will take steps to delete the information.

12. Links to Other Sites

Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing any Personal Data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this Site with a revised “Last Updated” date. Your continued use of the Site after changes means you accept the updated policy.

14. Contact Us

If you have any questions regarding this Privacy Policy, or wish to exercise your rights (access, correction, deletion, opt-out), you may contact us at:

Curtis Homes LLC
2738 NW Potts Ct #120, Bend, OR 97703
info@curtishomesllc.com
541-797-0536